Privacy Policy

Effective Date: October 28, 2026

This Privacy Policy explains how Elite Pro-Tax & Financial Services ("we," "us," or "our") collects, uses, and protects personal information through our website at https://eliteprotax.getthemaxback.net/, our contact form, and our services.

1. Information We Collect

Contact details you give us, such as your name, email address, mobile phone number, and mailing address.
Messages and details you send through our contact form or while working with us.
Your text message consent choices and the date and time you made them.
Basic technical information such as browser type, device type, and pages viewed, collected through cookies and similar tools.

2. How We Use Information

We use this information to respond to your questions, provide and manage our services, send the text messages you have agreed to receive, keep records of your consent, improve and secure our website, and meet our legal obligations.

3. Text Messaging (SMS)

Elite Pro-Tax & Financial Services offers text messaging to visitors who opt in through the contact form on our website at https://eliteprotax.getthemaxback.net/. Users opt in to text messaging communications by providing their phone number through a web form on our website. The web form is the only way to opt in. There are two separate message types, and you may choose either one or both:

Informational/transactional messages: appointment confirmations, document requests, filing status updates, and refund notifications.
Marketing messages: tax season reminders, tax planning tips, and special service announcements.

Each message type has its own checkbox on the form, and neither is checked by default. Both are optional, and you can submit the form without checking either one. Consent to one type is not required for the other, and consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe, or reply HELP for help. You can also reach us at (864) 781-4035 or [email protected].

        SMS Consent Disclosure:
        No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
      

None of the above includes text messaging opt-in data and consent, except the messaging providers that deliver our text messages.

4. Data Security

We use reasonable administrative and technical measures to protect personal information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies in your browser settings.

6. Your Choices

You may ask to access, correct, or delete the personal information we hold about you by contacting us. You can stop text messages at any time by replying STOP. You can unsubscribe from marketing emails using the link in the email.

7. Children

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always posted on this page with its effective date.

9. Contact Us

Elite Pro-Tax & Financial Services
Attn: Latoya Clark, CEO
8595 Pelham Road Suite 400-2146
Greenville, SC 29615
Phone: (864) 781-4035
Email: [email protected]
Website: https://eliteprotax.getthemaxback.net/